The University provides its own generative AI (called "ELM") and it's recommended that you use that instead of ChatGPT, Microsoft Copilot, Claude, Llama, Google Gemini, etc.

ELM incorporates the newest ChatGPT modes and allows for alterations on settings such as temperature, top_p, frequency, presence and prompt. ELM also allows you to upload documents which can be used for training, data manipulation, and so on.

ELM help and links

There is a range of documentation available to help you get started with ELM and make the most of the tool. If you need further support, you can also submit a ticket to the IS Helpline, who have a dedicated team available to provide ELM support.

The ethical use of AI for both students and staff must also be considered when you are using ELM, and the University has multiple contingencies in place to detect the fraudulent use of AI.

See ELM here.

There are more links here discussing ELM:

Purchasing credits for other AI Platforms

If you would like to request the purchase of credits or tokens for an AI service other than ELM, please contact the ELM Team before raising a ticket with us.

The ELM Team will review your requirements and let you know whether ELM can meet your needs. If they confirm that ELM is not suitable for your requirements, you can then submit your ticket to us to request the purchase.

When raising your ticket, please include the response from the ELM Team. This information is important as it helps us process your request and avoids delays, including Central Procurement returning the requisition for further information.

Please wait until you have received a response from the ELM Team before raising a ticket with us. If a ticket is submitted before this assessment has taken place, we will redirect you to the ELM Team so they can review your requirements first.

Last reviewed: 
31/08/2026