PostgreSQL is a database service. This page explains our PostgreSQL software, accounts, extensions and using the database with your own code. To find out more, click one of those keywords. If you are a member of computing staff you might wish to look at the PostgreSQL service overview which incorporates account management procedures.

PostgreSQL software

What PostgreSQL resources are available?

The school maintains two PostgreSQL servers, one for teaching and one for research. Staff and students can be granted access to either server as appropriate.

Generally there is no limit on research database use, but where consumption of resources becomes detrimental to other users of the server we may request that you source dedicated server hardware.

What versions are installed?

It depends!

On DICE desktops and servers we usually carry a few versions of PostgreSQL: one older version as maintained by our upstream Linux distribution, and a newer version maintained for use by servers and clients connecting to those servers. We also install other versions and will do this on request.

  • On DICE Ubuntu machines we will provide one or more recent (even-numbered) PostgreSQL versions. Machines used for teaching (including teaching compute servers) should have version 16 installed for 2025-26.

    You can see which versions are available with something like:

     # this is an example - your versions might differ
     $ ls /usr/lib/postgresql/
     16
    
     $ psql --version
    psql (PostgreSQL) 16.9 (Ubuntu 16.9-1.pgdg24.04+1)
    

    The other PostgreSQL tools are always available in the versioned subdirectory of /usr/lib/postgresql:

     $ ls /usr/lib/postgresql/16/bin/
    clusterdb   dropuser    pg_archivecleanup  pg_config       pg_dumpall      [...]
    

    Clients are generally now compatible with servers of different versions. If you have difficulty using tools across versions get in touch with support and we can add non-default versions to your PC.

    PostgreSQL accounts

    How do I get a PostgreSQL account / database?

    For most students and teaching users this is entirely automatic. You will receive an account if you are taking any courses which requires one. Once you drop this course, your access will be suspended and, ultimately, any stored data removed (unless you request otherwise). You can check if you have an account by following the instructions below. If you do not have an account but feel you are entitled to one, please get in touch with support noting any course or supervisor details you think are relevant.

    If you are a member of staff and would like an account, you may request one using the support form. Please state whether the account is to be used for teaching or research, and if it is to be shared with anybody.

    How long can I keep my account?

    If you are an undergraduate student, and have been granted a postgresql database as part of a course you are taking, your account and database will be made available in time for your coursework, and removed when it ends. If you wish to retain your account for longer than this, please contact support.

    How do I access my database?

    From any DICE machine (except certain research group servers), simply type the following:

    psql -h pgteach

    or

    psql -h pgresearch

    You will be connected to your database on the database server. If you have been given access to a named database (for example a shared group database) then you may access it by specifying the name of the database at the shell:

    psql -h pgresearch databasename

    If you are not on a DICE machine, the only recommended connection method is to use SSH to connect to a DICE machine, and then to use psql.

    I tried typing psql, but it's asking for a password

    There are three likely reasons:

    • Your credentials might have expired (see 'errors', below)
    • You might be using an older client that doesn't support GSS Encryption -- we recommend PostgreSQL 12 or newer.
    • You might be on a server where password support is always required (if this is a research server, someone might have requested this!)

    I tried typing psql, but got an error

    Here are a few common cases:

    1. While attempting to connect to your database you may receive the following error:

      psql: krb5_sendauth: Ticket expired

      This is most likely because you have been logged in for a long time, or perhaps left your computer locked overnight. The solution is simply to issue the following command at a terminal:

      renc

      You will be prompted for your DICE password.

    2. A similar error can be found if you clear out the contents of /tmp on your machine:

      psql: pg_krb5_init: krb5_cc_get_principal: No credentials cache found

      This can be avoided by not deleting files named /tmp/krb5cc_*, and is solved by the renc procedure described above.

      If you have any other problems, feel free to contact support. Copy or write the error message into the form if possible.

    3. If you're attempting to use your scripting password (see below) and receive an error relating to GSSAPI it's likely that you've not disabled SSL. See Why is my script's SSL connection breaking? below.

    PostgreSQL extensions

    Can I install my own extensions?

    No, but we will be able to install some extensions on your behalf. Generally we should be able to add any of the standard "contrib" extensions on a per-account basis. We might also grant permission to install some third-party extensions where we're confident that they will not be detrimental to the server. Extensions won't typically be installed for students unless needed for a course or project.

    Can I use PostGIS?

    Yes, PostGIS is a good example of a well-supported third-party extension. We will install this on request.

    Are there any catches with third-party extensions?

    The continued operation and compatibility of third-party extensions can't be guaranteed across major database upgrades (these occur less than once per academic year on average). If we encounter problems with third-party extensions on a shared server we may have to arrange alternative hosting with you.

    Using your own code with PostgreSQL

    How do I use my database with scripts, web applications or the clusters?

    Your regular database access is authenticated using Kerberos; this means that, while using PSQL, you will not need to enter your password to access databases. For convenience however we also permit access with a password, for scripted access where it is not possible or convenient to use stored Kerberos credentials.

    If you have not set a password, your account will have have none. This denies all password attempts. To create a password, follow the instructions for resetting your password below. Cluster users: before using postgresql with your distributed application please verify your expected usage and contact support if you think your code will need to make excessive (>20) concurrent connections or manipulate large (Gigabytes of) data.

    Why is my script's SSL / GSS Enc connection breaking?

    On some older servers SSL is reserved for Kerberos-authenticated clients. On newer servers GSS Encryption is reserved for Kerberos-authenticated clients, and SSL is available for noninteractive users. So, if you are connecting with your password, you might need to force a specific connection security measure depending on the client libraries used.

    Exceptions have been made for a number of servers, including the Teaching Cluster, Groups Web and Homepages, so that you will be able to connect without any special measures.

    If you are still getting errors when attempting to connect with a password, however, you can force your client / code not to use SSL by adding the parameter "gssencmode=disable" (and on older servers also "sslmode=disable") to your list of connection options.

    For example:

    • If you are using the interactive psql client in a script, setting the $PGGSSENCMODE (and occasionally $PGSSLMODE and) environment variables to 'disable' before running psql will have a similar effect.
    • If you are using PHP:

      <?php
      $dbconn = pg_connect ("host=$server dbname=$db user=$username password=$password sslmode=disable gssencmode=disable")
      >
    • These parameters environment variables are amongst the standard connection parameters defined in libpq, the PostgreSQL client library on which most clients are based. You'll find that this trick also works for the likes of popular python PostgreSQL module psycopg2, for example.

      I'm using a shared database. Can I give access to another user?

      You can do this using the SQL GRANT and REVOKE commands to give access to other users, either on an individual table basis or en masse using the "ALL IN SCHEMA" clause.

      PostgreSQL provides documentation on all of the above: a good starting point might be the GRANT command.

      Some examples:

    -- Check who has permission to access your tables using 
    -- the postgresql \z and \dp commands.
    
    myuser=> \z
                    Access privileges
     Schema |    Name     | Type  | Access privileges
    --------+-------------+-------+-------------------
     public | foo         | table |
     public | bar         | table |
    
    -- Remember that in this example myuser has implicit access 
    --  to the database: it's the owner.
    
    myuser=> GRANT INSERT, DELETE, UPDATE, SELECT ON foo TO another;
    GRANT
    myuser=> GRANT SELECT ON foo TO another;
    GRANT
    
    myuser=> \z
                       Access privileges
     Schema |    Name     | Type  |    Access privileges
    --------+-------------+-------+-------------------------
     public | foo         | table | another=arwd/myuser
     public | bar         | table | another=r/myuser
    
    -- Using the schema noted above (default in postgresql is 'public')
    -- it is simple to revoke privileges from all tables, if you wish:
    
    myuser=> REVOKE ALL ON ALL TABLES IN SCHEMA public FROM another;
    REVOKE
    
    

    How can I create my own schema? psql says, "permission denied".

    The default permissions on your database do not permit the creation of a schema.

     myuser=> CREATE SCHEMA myschema;
     ERROR: permission denied for database mydb.
    

    However, they do allow you to give yourself permission!

    Execute the following at the psql shell:

     myuser=> GRANT CREATE ON DATABASE mydb TO myuser;
     GRANT
    
     myuser=> CREATE SCHEMA myschema;
     CREATE
    
     myuser=> \dn
          List of schemas
          Name    |  Owner
     -------------+----------
      myschema    | myuser
      public      | postgres
     (2 rows)
    

    I left my scripting password on a post-it note in a lab/at a conference. How can I change it?

    Note your password is your responsibility, and should be secret. Don't write it down.

    Most users can change their own passwords in postgres. (note the quotes in the commands below; they are important)

    • Log in to your account on pgteach/pgresearch from any desktop DICE machine. You will not be required to enter a password.
    • Now change your main account password to match:
      myuser=> ALTER ROLE username WITH password 'new password here';

    Alternatively, if you have no Kerberos access to your account, and no password, support can reset the password on your behalf. Be sure to change it (using the above) as soon as you have received the new password.

    I've forgotten my password, and lost the post-it note. How can I reset it?

    Your password is not stored in accessible form anywhere, but you don't need to know your password to change it. Simply reset it as above.

    I'm still stuck. How can I get help?

    Please visit the Informatics support form. Ensure you have read all relevant FAQs before continuing.

  • Last reviewed: 
    29/07/2025