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Contact the Computing Help Desk

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How to get help

During the current COVID-19 pandemic, we are unfortunately unable to provide support in person or via telephone. Please contact us using the support forms:

Raising queries and escalation describes the recommended routes for raising, and escalating, queries about operational and policy matters concerning computing in the School of Informatics.

Frontline Support staff

  • Anila Asif (Procurement)
  • Carol Dow (Acting Manager)
  • Adam Kirylczuk
  • Mitchell Hunter
  • Mohammed Javaid
  • Jennifer Oxley
  • Valasamis Paraskevopoulos (Procurement)
  • Gordon Reid

General access machines

There are DICE (linux) and Windows machines available for general use on levels 2, 3 and 4 of the Forum in the open areas adjacent to the spiral staircase. The DICE machines can be used by all Informatics staff. They can also be used by any visitor for whom a DICE account has been requested. The Windows machines can be used by any University staff member or visitor with a current University Login.

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