Your University email is handled by Office 365. The University's email help pages explain how to use it.
To get help, contact EdHelp (if you're a student) or IS Helpline (if you're not a student).
- ⇒ EdHelp.
- ⇒ IS Helpline.
Office 365 is moving to Multi-Factor Authentication (MFA):
- ⇒ The University's MFA site guides you right through the process.
- ⇒ The MFA support team can help you 7 days a week.
- ⇒ The Informatics MFA guide.
It's assumed that you prefer an @ed.ac.uk email address. If you prefer an @inf.ed.ac.uk address, you can ask EdHelp / IS Helpline to make your @inf.ed.ac.uk mail address be your official address.
The University provides mail directories for staff and students. You can use these to ask for an alias for your email address, though they have limits on what can be requested, typically limited to Firstname.Surname@ed.ac.uk.
Requests for new mailing lists should go to the University's mailing lists service. We no longer accept requests for new Informatics-hosted mailing lists, but we do maintain existing ones. Some of them are regularly regenerated from a database, and some are manually maintained. You can tell which is which by reading the description of the list on its "about" page. There is a guide to mailing lists for people in Informatics.
There's also a guide to dealing with spam or offensive email.