Your University email is handled by Office 365. The University's email help pages explain how to use it.
To get help, contact EdHelp (if you're a student) or IS Helpline (if you're not a student).
- ⇒ EdHelp.
- ⇒ IS Helpline.
Office 365 is moving to Multi-Factor Authentication (MFA):
- ⇒ The University's MFA site guides you right through the process.
- ⇒ The MFA support team can help you 7 days a week.
- ⇒ The Informatics MFA guide.
It's assumed that you prefer an @ed.ac.uk email address. If you prefer an @inf.ed.ac.uk address, you can ask EdHelp / IS Helpline to make your @inf.ed.ac.uk mail address be your official address.
The University provides mail directories for staff and students. You can use these to ask for an alias for your email address, though they have limits on what can be requested, typically limited to Firstname.Surname@ed.ac.uk.
Requests for new mailing lists should go to the University's mailing lists service. We no longer accept requests for new Informatics-hosted mailing lists, but we do maintain existing database generated lists, manually maintained lists are in the process of being removed. You can tell which type a list is by reading the description of the list on its "about" page.
Various mail related guides:
- ⇒ Phishing, spam and offensive mail.
- ⇒ The University mail directories.
- ⇒ The University mailing lists service.
- ⇒ lists.inf.ed.ac.uk, the list of Informatics-hosted mailing lists.
- ⇒ A guide on migrating to the central mailing list service.
- ⇒ A guide to mailing lists for people in Informatics.
- ⇒ End of support for Basic Auth, October 2022.