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Accessibility Statement for (Computing Help)

This website is run by the School of Informatics. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 250% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We've also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability. The University also provides advice on how to alter your browser to improve the accessibility of web pages.

How accessible this website is

We know that some parts of this website are not fully accessible:

  • The contrast of some text could be improved.
  • Alt text is missing from some images.
  • Keyboard navigation may not always work.
  • At greater than 250% zoom, text isn't entirely viewable.
  • Some text may not be entirely readable.

Feedback and contact information

If you need information on this website in a different format, please contact us using our contact page or call us on 0131 650 4503. We'll consider your request and get back to you as soon as we can.

Reporting accessibility problems with this website

We're always looking to improve the accessibility of this service. If you find any problems not listed on this page, or think we're not meeting accessibility requirements, please contact us using the details on our contact page or call us on 0131 650 4503.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

See also Reporting an accessibility problem on a public sector website.

Contacting us by phone or visiting us in person

The Informatics Forum is on the AccessAble accessibility guide. Search for "Informatics".

The building is fully wheelchair accessible, and the front reception desk has a induction loop.

Find out how to contact us at

Technical information about this website's accessibility

The University of Edinburgh is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The following items do not comply with the WCAG 2.1 AA success criteria:

  • Some elements don't have labels.
  • Some heading text does not have a very good contrast ratio. This should be 1.4.3 Contrast (Minimum).
  • Some images do not have alternative text.
  • Some text is too small (below 10px).

We aim to improve our websites accessibility on a regular and continuous basis. See the section below ('What we're doing to improve accessibility') on how we are improving our site accessibility.

Disproportionate burden

We are not currently claiming that any accessibility problems would be a disproportionate burden to fix.

Content that's not within the scope of the accessibility regulations

PDFs and other documents

Our older PDFs and Word documents may not meet accessibility standards - for example, they may not be structured so they're accessible to a screen reader. This does not meet >WCAG 2.1 success criterion 4.1.2 (name, role value).

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they are not essential to providing our services. For example, we do not plan to fix archive material such as news articles published before 2018.

Regulations for PDFs or other documents published before 23 September 2018

What we are doing to improve accessibility

  • We regularly review the content on our site, and fix and improve any issues discovered.
  • We respond and investigate any accessibility issues brought to our attention.
  • Remove old content that is no longer required.

Preparation of this accessibility statement

This statement was prepared on 28/03/2024. It was last reviewed on 01/04/2024.

This website was last tested on 28/03/2024. The test was carried out by our own computing staff, using a mixture of automated (Lighthouse and Webaim WEAVE) and manual testing on the front page and a random sample of other pages.

Here is the Webaim WEAVE report.

Change log

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