Skip to main content

Search form

Search

Computing Help
Contact us
Contact us (external)
New to Informatics?
Computing accounts
Services
Mail
Printing
Network
Platforms
Software
Guides and HOWTOs
Remote working
Learning Technology
Policies and guidelines
Projects
Student laptops
Teaching
Raising queries and escalation
FAQ

You are here

FAQ

What's a tarball? - or - How do I unpack or create a .tgz or .tar.gz file?
How do I access my home directory on my laptop?
What is DICE?
Do I have to register the MAC address of my laptop to use it on the wired network?
Where do I find anti-virus software?
How does print credit work?
Where can I connect my laptop to a wired network port in Appleton Tower?
What does the error - Could not update ICEauthority file - on login mean?
Can I forward my University email to a non-University email address?
My filestore quota is used up. What can I do?
How do I edit a School webpage?
How do I find the MAC address of my computer?
How do I arrange a Guest wireless account?
How do I connect a laptop to the Informatics projectors?
Can my filestore quota be increased?
Can I ask for software to be installed on DICE?
Where can I run compute-intensive jobs?
How do I install AFS on Windows, MacOS or Linux?
How do I obtain software for a PC or Mac?
How do I print from my laptop?
How to log out of DICE SL7
Can I change my login shell under DICE?
I've deleted some files by accident. What can I do?
How do I connect my laptop to the wired network in the Forum?
Can I ask for a static IP address for a self-managed machine?
Can I run my own wireless network, wireless access point, etc.?
After unlocking my DICE session, mouse clicks don't work. Help?
Can I be given root / sudo access?
How do I mount a USB flash drive or USB stick on DICE?
Why can't I use ftp?
Do you support Dropbox (or other cloud services)?
ssh_exchange_identification: read: Connection reset by peer
How do I add a directory to the bash command search path (on DICE)?
How to start gpg-agent?
Permission denied: I can no longer access my files
How do I leave a job running?
last, w or finger don't work
What is medium-high risk sensitive data?
Firefox won't start

System Status

Home dirs (AFS)

University services

Scheduled downtime

Choose a topic

Feedback

To leave feedback or other suggestions about this website, please see our contact page.
A statement on Data Protection and Interception on Informatics Managed Systems.
Unless explicitly stated otherwise, all material is copyright The University of Edinburgh.

Login to this site