This page explains how to use Informatics OpenVPN on Windows 11.

Setting your OpenVPN password

Your password can be set here in the Password Portal. This password must be unique. Your username looks like uun/ovpn.

Install and configure

First, install OpenVPN.

From the OpenVPN "Community Downloads" page, download and execute the latest Windows installer. Agree to the various requests to run/install things (in particular, the 'tap' driver, which may not be signed), let them be installed in the default places, and install the default set of components.

Next, download this configuration file or this one or both, and save them in your Downloads folder.
(Why is there more than one configuration file?)

You should now have an icon (a tiny monitor with a padlock) in the right hand area of your taskbar, or perhaps in your 'hidden icons' list. Right-click on the icon to bring up the menu. Next, select Import file..., and successively 'import' to OpenVPN each configuration file which you have downloaded. Alternatively, store them in C:\Users\ascobie\OpenVPN\config, replacing 'ascobie' with your own username - OpenVPN should then automatically read these files when it starts.

Start a connection

To start an OpenVPN connection, right-click on the OpenVPN icon in the taskbar (or 'hidden icons' list), mouse over the configuration you want to use, and left-click on Connect.

The first time you start OpenVPN you may be asked by your anti-virus system whether to allow OpenVPN to run. Please agree to this.

Stop a connection

To stop an OpenVPN connection, right-click on the OpenVPN icon in the taskbar (or 'hidden icons' list), mouse over the configuration in use, and left-click on Disconnect.

If things don't work ...

You can always ask us for help, but you can also get more information in these ways:

  • from OpenVPN's own diagnostic log.
  • The command ipconfig /all (in a command window) will display information on the network adaptors on your machine.
  • route print will show the routing tables in effect at the time.

This last can be very useful in helping to diagnose faults.

References

Last reviewed: 
31/07/2025