Connect to wifi
On campus, use the secure eduroam network.
- ⇒ Set up eduroam wifi automatically (IS page)
- ⇒ How to set up eduroam wifi on your device (IS page)
- ⇒ Wifi networking (IS page)
Please DO NOT use your own wireless network.
To avoid disruption to the University's wireless network, we do not allow the setup and use of individual wireless networks unless a prior case has been made and approval given. For details and background information please see our Wireless policy.
If you do want to make a case for the use of your own wireless equipment, please make your request via our Computing Support form.
WiFi for visitors
If you are a guest visiting the School, there are several ways to connect to the wireless network. Further information is available on the following page.
How to report problems
We aim to provide a good wireless service. If it's not - for example if the signal is poor, or if you experience dropouts - then first try restarting your device. That frequently resolves wireless problems! If that doesn't help, then please report the problem both to us in Informatics (using the Computing Support Form) and also to the University's wireless networking team (students should do this via EdHelp, and other people should do it via the IS Helpline).
Please help us by providing as much of this information as you can:
- your University username;
- the location (room and building) where you had the problem;
- the date and time it happened;
- the name of the wireless network (eduroam or central);
- the type of device you were using - if possible, the exact hardware model number and operating system version;
- the wireless MAC address of the device; and
- a description of the problem.
Many thanks.