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Computing for new visitors

How to get help

Welcome to the School of Informatics! Most computing services here are provided either by our own computing team or by Information Services (IS) which serves the whole University.

To get help with Informatics computing services, use our computing support form. To get help with IS services, use the IS Helpline.

Your two accounts

  • Your University Login is used for IS (university-wide) services like WiFi and mail.
  • In addition, a DICE account will be needed if you want to use Informatics computing services.

A member of the admin team will give you the details for these accounts when you arrive. Please choose different passwords for your University Login and DICE accounts!

You can set the password for your DICE account using the ⇒ password portal. This will ask for your ⇒ Your University Login account details.

Your computer

If you're in one of the official visitor rooms, you will find a DICE desktop (DICE is a version of Linux) on your desk. If you're in another space, your Institute may be able to provide you with a machine.
To find out more about Linux and DICE, see our ⇒ Linux page.

The University has a WiFi service, and the Forum offices have wired network ports for connecting personal laptops.


If you keep University files on your computer, you should make backup copies of them.


The use of all University computing and network facilities is governed by the University Computing Regulations and other relevant policies .


It is particularly important that you read and comply with our Guidance on Data Security.

The School also has a Good Practice Guide.

Other useful information

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