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Information for new taught students

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Getting help

The School's Computing Staff provide many of the computing services, known as DICE services, used within the School of Informatics. The front line support team provides user support for these facilities. Please use the support form to contact us.

Other computing services are provided by the University's Information Services (IS). Contact them using the IS Helpline.

You can also ask for help at InfBase which provides a range of advice, including programming tips. Further information and session times are available on the InfBase website.


You will be provided with two computing accounts:

Your University Login
This is used for accessing computing services provided by the University's Information Services (IS): for example MyED, student email (Office365), University computing labs (running Windows). You will be emailed details of this account prior to your arrival at the University, including details on how to set your password.
DICE account
This is used for accessing computing services provided by the School of Informatics - for example the School's computing labs in Appleton Tower on levels 3, 4, 5 and 6. Your DICE account will be created when you register for an Informatics course, and details of how to activate your account will be emailed to your student email account when it is ready. You can set the password for your DICE account by accessing the password portal using your Your University Login account details. Please choose different passwords for your Your University Login and DICE accounts.

Computing labs

The School provides computing labs at Appleton Tower (map): these are dedicated to students taking Informatics courses. The labs house over 260 desktop PCs running the DICE desktop, which is a version of Linux. It is expected that you will use these DICE PCs for your Informatics practicals. Introductory notes on the DICE environment along with a hands-on tutorial are available below:

Introductory lecture on the DICE desktop

Hands-on tutorial.

The computing labs also have network ports for connecting personal laptops and the University's wireless service.


All taught students are charged for printing.


The use of all University computing and network facilities is governed by the University Computing Regulations and other relevant policies .

The School also has a Good Practice Guide.

Other useful information

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