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Email services

All user email is handled by the University's email services. The University's email help pages explain how to use them. All problem reports should go to IS Helpline.

Most Informatics staff and research postgraduates have an account on the staffmail service. Informatics taught students, and a number of staff, have an account on the Office 365 service. The University's email help pages can tell you which service you're registered with.

Spam and offensive mail

We have advice on dealing with spam and offensive mail.

Mail Directories

The University provides mail directories for staff and students.

Mail from

The University does send legitimate mail from this domain, but please read the Mail from page for more details.

Local mailing lists

There is a guide to mailing lists for people in Informatics.

A list of all Informatics mailing lists is available at It is possible to tell which lists are generated from the database and which are created by computing support.

Mailing Lists are usually only set up at the request of staff and postgraduate students. However, undergraduates may request a mailing list to be set up if the request has the support of a member of academic staff.

To request a list, contact computing support via the web form and provide the following information:

  • who will own the list
  • what the list will be for
  • if the list can be deleted after a certain time
  • the list's name. This has to be more than 8 characters or contain a hyphen, for example: or

Central mailing lists

There is also a University-wide mailing lists service. This is a more suitable home for lists which are not Informatics-specific.

Email at Informatics

Setting your From: Header
Authenticated SMTP
Dealing with winmail.dat

Last reviewed: 

System Status

Home dirs (AFS)
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