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All email is handled by the University's email services. All problem reports should go to IS.Helpline@ed.ac.uk.
Informatics staff and postgraduate researchers have an account on the staffmail service. Staffmail for staff and postgraduate researchers has full documentation including setup instructions for email clients.
Informatics taught students have an account on the Office 365 service. Office 365 for taught students has full documentation including setup instructions for email clients.
Spam and offensive mail
Edinburgh Mail Directory
The University also provides the Edinburgh Mail Directory. This allows you to request an email address (alias) like
Fred.Bloggs@ed.ac.uk which will forward email onwards to your actual INBOX, e.g.
To request an email alias visit the Staffmail Email directory aliases page and enter the required alias.
Local mailing lists
Mailing Lists are usually only set up at the request of staff and postgraduate students. However, undergraduates may request a mailing list to be set up if the request has the support of a member of academic staff.
To request a list, contact computing support via the web form and provide the following information:
- who will own the list
- what the list will be for
- if the list can be deleted after a certain time
- the list's name. This has to be more than 8 characters or contain a hyphen, for example:
Central mailing lists
There is also a University-wide mailing lists service. This is a more suitable home for lists which are not Informatics-specific.