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Informatics Computing Help

Welcome to Computing Help.

How to use this site

  • Use the Support Options menu,
  • or choose a topic from the Tag List and click Go,
  • or use the Search box.
This site has IT help from the School's computing team. If you have an IT question, please look here for the answer before asking Computing Support.

System Status

The System Status pages have announcements about computing services.
Our Mastodon account also carries warnings of any serious computing problems.

How to contact the Computing Support Team

You can send a message using the Support Form, or see Contact Us for more options.

See also ...

The Informatics Computing Hub. Here you can find information on the computing staff, on computing strategy and governance, and on policies and guidelines concerned with computing. It's on Sharepoint, and limited to University people only.
The Computing Systems blog has news and announcements about computing matters.

Last reviewed: 
15/09/2025

Support Options

  • Computing Help
  • Contact us
  • Contact us (external)
  • New to Informatics?
  • Computing accounts
  • Services
  • Mail
  • Printing
  • Network
  • Platforms
  • Software
  • Buying IT equipment
  • Guides and HOWTOs
  • Remote working
  • Information Security
  • Learning Technology
  • Policies and guidelines
  • Projects
  • Student laptops
  • Teaching
  • Raising queries and escalation
  • FAQ

System Status

Home dirs (AFS)
Network
Mail
Other services
University services
Scheduled downtime

Tag list

Recent Changes

How to wake a second screen
15/09/2025 - 14:05
Welcome to Computing Help.
15/09/2025 - 10:18
Research Cluster
12/09/2025 - 10:24
Return of Computing Equipment
11/09/2025 - 12:35
What happens to my account when I leave ?
11/09/2025 - 11:51
OpenVPN for macOS
10/09/2025 - 09:49
kex_exchange_identification: read: Connection reset by peer
09/09/2025 - 17:09
Mail
09/09/2025 - 17:08
Apptainer
09/09/2025 - 16:01
Container encryption using Veracrypt
09/09/2025 - 13:54

Feedback, accessibility and data protection

  • To leave feedback or other suggestions about this web site, please use the Contact Us page.
  • Here is the accessibility statement for this web site.
  • Here is a statement on Data Protection and Interception on Informatics Managed Systems.
  • Unless explicitly stated otherwise, all material is copyright The University of Edinburgh.
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