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Printing Questions

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This page answers some questions about printing. If your question has not been answered here, please check the Support FAQ.



How can I delete my document from the printing system without printing it?
Wait 24 hours - by that time unprinted jobs will have been deleted from the queue.
Alternatively go to a printer, login in the usual way, select your print job and touch Delete.

How can I print A3 size?
Make sure that your document is sized as A3 before you print it. Then just print to a printer which has A3 paper - the printing page lists these.
If printing from the command line on a DICE machine, you may need to specify the A3 tray (usually tray 4):
lpr -o InputSlot=Tray4 myfile.pdf

How can I print A0 posters?
Poster printing and colour printing facilities are available at uCreate ML (Main Library) and uCreate KB (King's Buildings). They are capable of printing A0, A1 and A2. There is a LATEX infposter class for producing A0 posters in the University of Edinburgh corporate style.

How do I add an efinancials printer?
See Printing from Efinancials. You will also need to let Informatics computing support know.

How do I scan a document?

See Scan to Email (IS) for basic scanning instructions. uCreate offers specialist scanning facilities.

What do I do when the printer is jammed or out of toner?
Contact computing support if:
  • there is a jam.
  • the toner seems low or out. (Please note that toner for the Xerox Multifunction Devices is stocked and replaced by your local admin team. Computing Support looks after the HP LaserJet printer supplies.)
  • something more serious seems to be wrong (confirming first that the on-line button is lit, the printer is turned on, plugged in, etc).

If the printer is out of paper then look for more paper nearby, or contact your nearest admin office (Informatics Forum, Bayes Centre) or student support office (Appleton Tower). Computing support does not have printer paper.

Where are the printers?
Informatics printer locations are listed on the Printing page. Other open access printers are listed at Cloud printer locations (IS).

How do I print simplex (single-sided)?

On a DICE command line type:

   lpr -o sides=one-sided myfile.pdf

How do I print duplex (double-sided)?

The Informatics printers should default to printing duplex, but occasionally you may need to force this. Depending on how you want to flip your pages, choose one of these DICE commands:

lpr -o sides=two-sided-short-edge myfile.pdf
lpr -o sides=two-sided-long-edge myfile.pdf

How do I ask for my document to be stapled?

Release your job at a printer which has a finisher (see the printing page for locations). Stapling can be selected from within evince

Find options → Print → Finishing → Stapling

And select "1 Staple" or "2 Staples".

From a DICE machine

     lpr -o StapleLocation=SinglePortrait mydoc.pdf

(Thanks to David Sterratt for this answer.)

Alternatively, print as normal then use the printer's built-in stapler.

How do I print my text file in 2up landscape format?

That is, how do I print a file with two portrait pages side by side on a landscape A4 page, printed out so that when bound on the short edge it can be flipped through as a landscape book?

a2ps -2r --output - filename | lpr -o sides=two-sided-short-edge

(Thanks to Neil Brown and Alastair Scobie for this answer.)

How do I print my file in booklet format?

The way to get a file printed in booklet form (to be folded in the middle, making an A5-sized booklet) depends on the file's format.

For PostScript:

psbook | lpr -o sides=two-sided-short-edge -o number-up=2

For PDF:

pdftops filename.pdf - | psbook | lpr -o sides=two-sided-short-edge -o number-up=2

From LibreOffice Writer:

 File → Print → Page Layout → Brochure: Left To Right Script 


 General → Properties → Paper → Duplex: 2 Sided Flip on Short Edge 

I just released a job at a printer but nothing was printed, why not?
Your job may have been rejected by the print system. To find out more, visit and click Rejected Jobs.
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