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COVID-19 computing help for admin and professional services staff

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COVID-19 computing help

This is one of our COVID-19 computing help pages. To find the others, see ⇒ the main COVID-19 computing help page.

VPN (Access to the University's computer network)

When working remotely, some University services can only be accessed through a VPN (an encrypted connection to the University's computer network). Here's a list of University services which do and don't need you to use a VPN, and instructions on how to use the VPN if you need to. (Managed Windows machines have the University VPN already configured.)

Please use remote desktop

Please use the remote desktop service to access your computer in your office.

Working from your home computer

You can read and send email from anywhere. See the ⇒ mail page for further details.

You can install some University-licensed software (including MATLAB) on your own computer at home, if you have one. To find out more see ⇒ Licensed software for personal machines.

To hold meetings, chat, videoconferencing, see ⇒ Online Meetings.

We have advice on getting ⇒ remote access to restricted web pages.

To access your files from home see ⇒ Where are my files?

If you're having trouble seeing University web pages, see ⇒ How to test your network.


If you keep University files on your computer, you should make backup copies of them.

See also

Work in progress

These pages are a work in progress - please check back for new material. If you have comments or suggestions, please get in touch.

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