Information for new administrative staff

Where to get help

The School's Computing Staff provide many of the computing services, known as DICE services, used within the School of Informatics. The front line support team provides user support for these facilities. Please use the support form to contact us.

Other computing services are provided by the University's Information Services (IS). You can contact the IS Helpline via UniDesk.

Accounts

You will be provided with two computing accounts:

EASE account

This is used for accessing computing services provided by the University's Information Services (IS): e.g. MyED, staffmail, ECDF cluster. You will be given details of this account on your arrival at the University, including details on how to set your password.

DICE account

All admin staff require a DICE account for accessing computing services provided by the School of Informatics - e.g. shared admin filespace. You will be given details of this account on arrival and a member of the computing support team will help you with your setup.

Computing facilities

You will be provided with a desktop PC, running Windows, known as a Managed Desktop machine.

All admin offices also have network ports for connecting personal laptops and the University's wireless service.

Behaviour

The use of all University computing and network facilities is governed by the University Computing Regulations and other relevant policies .

The School also has a Good Practice Guide.

Other useful information

• MDP Windows 7 desktops
• School database (Theon)
• Room booking
• What is kerberos ?
• The Informatics Filesystem.
• Services provided by the School of Informatics
• Services provided by the University's Information Services
• How to register a visitor
• Encryption of devices.
• Computing systems blog.